A full refund of the Tow Summit registration fee will be provided if (1) a request for cancellation is received via email sixty (60) days or more calendar days before the Tow Summit start date, or (2) in the unlikely event that the Summit is cancelled prior to the start of the first scheduled day. Registrants will be notified promptly via e-mail of any cancellation. In lieu of a refund, aregistrant whose registration is cancelled pursuant to the paragraph may opt to transfer his or her registration fee to any future Tow Summit.

A fifty percent (50%) refund will be provided if a request for cancellation is received via email less than sixty (60) days but more than forty-five (45) calendar days before the Tow Summit start date.

No refund will be granted for “no shows.” “No show” registrations have no monetary value and will not be credited to future years or events.

No refund of the Tow Summit registration fee will be granted for interruption of the Tow Summit after it begins due to fire, earthquake, hurricane, pandemic, or other disaster, natural causes or acts of God.

A one-time transfer of registration is permitted between employees of the same registered company.  Notification of the transfer must be received no later than ten (10) days before the first day of the Tow Summit.  Notification must be received via email.

Tow Summit will not issue refunds or credits due to failure to redeem a discount promo code during the registration process.

Hotel room cancellations and changes must be made directly with the hotel. The hotel policies apply.

Tow Summit is not responsible for any nonrefundable travel or incidental expenses incurred by a registrant/attendee in the event the Tow Summit is cancelled or interrupted due to fire, earthquake, hurricane, pandemic, or other disaster, natural causes or acts of God.