2022 Tow Summit Session Topics

All registrants agree to our Summit Conflict Policy, which can be found here.

 

2024 Tow Summit Session Topics

All registrants agree to our Summit Conflict Policy, which can be found here.

 

Sessions :

The Crippling Impact of Nuclear Verdicts

A nuclear verdict is not just a $10 million plus damage award to the plaintiff, but also a verdict where the outcome is significantly larger than what anyone expected. In today’s litigious environment, a nuclear verdict is not off the radar for towing companies.

Protecting Your Company’s Assets from A Nuclear Verdict:

Have you created a comprehensive asset-protection plan? If not, it may be time to consider taking this step to prevent or significantly reduce risk by insulating your business and personal assets from the claims of creditors.

How to Create a Culture that Attracts and Retains Great Employees:

You have likely experienced both good and bad cultures. You know the warm energizing cohesion of strong culture, the chilly dysfunction of weak culture, and the lurching roller coaster of places in between. Learn what it takes to create a culture that is rewarding for your team – helping you retain great employees and possibly attract new ones. 
Key areas that we will be discuss.

Building Safety
Sharing Vulnerability
Establishing Purpose

At the end of the class, you will have a road map on creating a culture that will attract the best talent, help grow people, and make your business enjoyable.

Is Compliant Good Enough?

Join Your DOT Guy, Brian Riker, the President and Chief Compliance Officer with Fleet Compliance Solutions as he digs into why simply being compliant with motor carrier regulations is not good enough anymore. With a focus on pre-hire and routine qualification investigations Brian will explain how meeting the minimum requirements of Federal Motor Carrier Safety Regulations is exposing your company to extreme liability, especially with your non-CDL required drivers.

What Should You Expect from Your SEO Spend?

Search Engine Optimization, Search Engine Marketing (SEM), Reputation Management. What does your towing company need to invest in and what returns should you realistically expect?

The ATRI Study: Predatory Towing Practices Under Fire

Hear the lead researcher of the American Transportation Research Institute’s November 2023 extensive study on predatory towing explain the background, purpose and impact of the bombshell report.

What’s on the Horizon for Non-Consent Towing?

One of the hottest topics in the towing industry.  The Federal Trade Commission is proposing regulations on unfair and deceptive billing practices.  What does this mean for the towing industry?

How is Your Current Driver Training Program Failing Your Company?

Join Your DOT Guy, Brian Riker, the President and Chief Compliance Officer with Fleet Compliance Solutions as he discusses current industry trends towards driver training and qualification with a focus on the behind the wheel portion of the training. Brian brings his 30+ years’ experience as a professional driver instructor, CDL examiner and current Entry Level Driver Training (ELDT) registered provider to the courtroom often as an expert witness to defend or destroy drivers when they are involved in crashes. Don’t let your operator be the next one under fire. Find out if your drivers are defensible before the need arises.

Panels :

How to Maximize Rates in a Regulated Environment

Recent court rulings, state legislation, and the inevitable FTC regulation forecast a future of towing rate regulation.  It is a matter of when, not if.  Will you be ready?  A blue-ribbon panel of experts shows you how to thrive, not just survive, in a regulated environment.

Positioning Your Company to Sell

You’ve worked hard to build a business. Now what?

Roundtable :

Establishing an ROI for Equipment Purchases

The cost of towing and recovery equipment has increased significantly since COVID. Supply chain disruptions, shortages, strong demand and general inflation have contributed to this increase. How do you measure ROI to ensure your equipment purchases will benefit your company in the long run.

PANEL: Expanding Role of Women in Towing

Whether they are managing the office, dispatching trucks or are out in the field working, women are an important part of the towing and roadside industry. How do you best recruit women? Find out from a panel of women company owners and managers.

Speaker: Panel of industry-leading women

Manually Speaking

It’s a litigious world we live in and protecting your company any way possible is important. This session will address employee manuals specific to towing companies: what you should and should not have in writing, and how employee manuals can protect — and harm — your company. Please bring along your employee manual so you can take notes and ask specific questions.

Speaker: TBD

Sessions :

OPENING SEssion: Overview of Federal Wage and Hour Regulations

An audit by the U.S. Department of Labor can be devastating. Towing companies are increasingly becoming targets of investigation. Towing industry attorney Michael McGovern, of The McGovern Law Firm, will review the DOL rules regarding minimum wage, on-call employees, commission pay, drivers as independent contractors, and important exceptions, and share tips on how to respond to an audit.

Speaker: Michael McGovern, The McGovern Law Firm

The Impact of Inflation on Your Business

Some economists are predicting inflation will last into 2023. What could the impact of an extended inflationary period be on your towing company?

Speaker: Tom Tedford, Guardian Fleet Services

How To Get Paid by Insurance Companies

Tired of battling insurance companies over heavy-duty invoices? Learn tips on invoicing and collecting from an experienced law firm representative.

Speaker: TBA

How To Be a BAD BOSS

Are you having an employee retention problem? Is your management style a contributing factor? Well-known industry speaker Mike Porter (co-founder of TDR Way, an industry-specific management consulting company) discusses how you and your lead management may be contributing to turnover.

Speaker: Mike Porter, TDR Way

Is Your Company Ready for an Employee Trainer?

Employee turnover is at an all-time high and the driver pool is often shallow. Federal laws are requiring more training for certain drivers. Has the time come for your towing company to have a trainer position? What do you look for in a trainer? And how can training help with employee retention?

Learn more from ERSCA trainer Shane Coleman, who has worked in a family-owned towing company, providing insight into drivers.

Speaker: Shane Coleman, ERSCA

Round Table: Future Business Development

Led by Brad McIntosh, this open-forum discussion will talk about how to find new business opportunities, including where to network.

Speaker: Brad McIntosh, Sandy’s Towing

Associations Can Thrive, Not Just Survive

State towing associations can help drive the towing and recovery industry in their state. But to do so, they must be organized, have an action plan and be well funded. Learn how the Sunshine State Towing Association has successfully accomplished these fundamental goals and how members have benefitted.

Speaker: SSTA Leadership

PANEL: Expanding Role of Women in Towing

Whether they are managing the office, dispatching trucks or are out in the field working, women are an important part of the towing and roadside industry. How do you best recruit women? Find out from a panel of women company owners and managers.

Speaker: Panel of industry-leading women

Better Employee Benefits Means a Better Bottom Line

Companies that provide better employee benefits have a better bottom line. Find out what benefits offer the best return on employee retention and profitability.

Speaker: Pat Derbak, D.I.G. Benefits

PANEL: Ins and Outs of Captive Insurance

Commercial insurance companies are struggling to create the risk management products many businesses need at a price they can afford. What is a captive insurance program? Learn more about this alternative to traditional insurance – the risks and potential rewards.

Speaker: Bill Giorgis, Jeff Packard and Todd Welch

Let’s Talk Numbers (Two Parts)

Bring your financial statements and follow along as industry CFO consultant Bert King takes you through the how’s and why’s of understanding your financial statements, cash flow and more. This is a two-part session.

Speaker: Bert King, King’s Consulting

Manually Speaking

It’s a litigious world we live in and protecting your company any way possible is important. This session will address employee manuals specific to towing companies: what you should and should not have in writing, and how employee manuals can protect — and harm — your company. Please bring along your employee manual so you can take notes and ask specific questions.

Speaker: Nick Porto, The Porto Law Firm

Building Value in Your Towing Company

Most owners spend a lot of time building their team, fleet and customer base without understanding how much VALUE they are building until they near retirement. By then, it may be too late to make the right adjustments. Often a towing company’s value is not much more than the current value of their trucks. Learn the methods that buyers use to determine the price they will offer for a towing company so that you can make adjustments that will increase the value of your business. These methods are universal throughout the business world, and are also recognized by banks and CPAs.

Speaker: George Metos, GM Consultants

Benefiting From a Group of 20

As bestselling author Daniel Pink says, “Harness the power of your peers.” There’s no better teacher, motivator, realist and sounding board than a towing company of similar size, goals and leadership thinking. Find out how your company can benefit by forming or joining a Group of 20.

Speaker: Mike Porter, TDR Way

Panels

Preservation of Evidence

Moderator: Michael McGovern
Panelists: Hear from towing companies that specialize in evidence preservation – the investments they’ve made and the financial rewards, if any, of their specialization.

Financial Impact of Cyber Security

Moderator: Rudy Smith
Panelists: Cyber security is not just for Wall Street. What data does your towing company store that could create liability for you if it was compromised? And do your current insurance policies provide coverages? Panelists include a software company representative, security expert and insurance expert.

Towing in the Year 2030

Moderator: Lauren Colon, Tow Times Production Manager and Millennial with an Eye on the Future
What will the post-baby boomer generations face as they lead their towing and recovery companies into the next generations of telematics, employee pools, etc. Hear from four successful millennials in top management positions at several towing companies. Presented for millennials and younger.

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