2021 Towing & Recovery
Management Summit Schedule
(as of July 21, 2021 – Tentative – Subject to Change)
Pick up your Summit Attendee Packet at registration.
| Time | Sessions | Speaker | |
| Wednesday, October 27 |
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| 1 – 3:15 pm | Attendee Registration Open | ||
| 3:45 – 5:15 pm | OPENING SESSION: The Changing World of Employee Retention |
Steve Ridgley, Pathfinder USA | |
| 5:30 – 6:30 pm |
Opening Event – Cocktail Party Sponsored by |
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| Thursday, October 28 | |||
| 8 – 9 am |
BREAKFAST Sponsored by |
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| 9 – 10:30 am | SESSION 1: The Real Cost Per Call Analysis | Bert King, Towing Industry Consultant | |
| 9 – 10:30 am | SESSION 2: Recruiting Employees from Veterans | TBA | |
| 10:45 am – 12:15 pm | Session 3: Business Valuation 101 | Geoff Russell, Guardian Fleet Services and Steve Ridgley, Pathfinder USA | |
| 10:45 am – 12:15 pm | Session 4: More Trucks May Mean Less Profit | Bert King, Towing Industry Consultant | |
| 12:30 – 1:30 pm | SPONSORED Lunch | ||
| Friday, October 29 | |||
| 8 – 9 am | BREAKFAST Sponsored by  |
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| 9 – 10:30 am | SESSION 5: How to Be a BAD BOSS | Mike Porter | |
| 9 – 10:30 am | SESSION 6: The Profit in Fleet Networking | Brad McIntosh | |
| 10:45 – 12:15 pm | CLOSING SESSION: A Revisit with OOIDA | Michael McGovern and Mike Matousek | |
| 12:30 – 1:30 pm | BUFFET LUNCH | ||
