2022 Towing & Recovery
Management Summit Schedule
(as of January 24, 2023 – Subject to Change)
Pick up your Summit Attendee Packet at registration.
2024 Towing & Recovery
Management Summit Schedule
(as of July 12, 2024 – Subject to Change)
Pick up your Summit Attendee Packet at registration.
| Time | Sessions | Speaker | |
| TUESDAY, OCTOBER 8 |
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| 10 a.m. |
REGISTRATION OPEN Sponsored by:
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| 1 – 2:15 p.m. |
Opening Session: Nuclear Verdicts – Insulating Your Company Presented by Bill Giorgis, Mike’s Wrecker Service and Actuary TBD Sponsored by:
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| 2:30 – 3:45 p.m. |
Session 1: Insurance Crisis – How We Got Here and What’s Next Jamey Satawa, Marsh McLennan Agency Session 2: How to Create a Culture that Attracts and Retains Great Employees Mike Porter, TDR Way
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| 4 – 5:15 p.m. |
Session 3: How is your current driver training program failing your company? Brian Riker, Fleet Compliance Solutions Session 4: What Should You Expect from Your SEO Spend? Bill Dalton, Firefly
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| 5:30 – 7:30 p.m. |
OPENING Cocktail Party Sponsored by:
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| WEDNESDAY, OCTOBER 9 | |||
| 7:00 a.m. | REGISTRATION OPEN | ||
| 7:45 – 8:45 a.m. |
BUFFET BREAKFAST Sponsored by:
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| 9 – 10:30 a.m. |
Session 5: What’s on the Horizon for Non-Consent Pricing? Michael McGovern, Bill Johnson |
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| 10:30 – 10:45 a.m. |
SNACK BREAK
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| 10:45 a.m. – 12:45 p.m. |
Session 6: The Survey – Causes and Countermeasures of Predatory Towing Dr. Alex Leslie, ATRI |
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| 1 – 2 p.m. |
Lunch Sponsored by:
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| 2:15 – 3:45 p.m. |
Session 7: How to Create a Culture that Attracts and Retains Great Employees Mike Porter, TDR Way SPECIAL PANEL: How to Maximize Rates in a Regulated Environment Sponsored by:
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| THURSDAY, OCTOBER 10 | |||
| 7 a.m. |
REGISTRATION OPEN Sponsored by:
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| 7:30 – 8:30 a.m. |
BUFFET BREAKFAST Sponsored by:
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| 8:30 – 10 a.m. |
Session 8: What Should You Expect from Your SEO Spend? Bill Dalton, Firefly Session 9: Is Compliant Good Enough? Brian Riker, Fleet Compliance Solutions
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| 10 – 10:15 a.m. |
SNACK BREAK
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| 10:15 – 11:30 a.m. |
Session 10: Insurance Crisis – How We Got Here and What’s Next Jamey Satawa, Marsh McLennan Agency Roundtable: Establishing an ROI for Equipment Purchases
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| 11:45 a.m. – 1:15 p.m. |
SPECIAL SESSION: Positioning Your Company to Sell Presented by Geoff Russell, Guardian Fleet Services And George Metos, Business Broker Sponsored by:
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| 1:15 – 2:15 p.m. |
LUNCH
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| Time | Sessions | Speaker | |
| Wednesday, October 19 |
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| 10 am | REGISTRATION OPEN Attendee gifts sponsored by   Free Drink sponsored by  Summit Shirts sponsored by  |
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| 1 – 3:30 pm | Opening Session: Overview of Federal Wage and Hour Regulation Sponsored by  |
Michael McGovern, The McGovern Law Firm | |
| 3:45 – 5:15 pm | The Impact of Inflation on Your Business | Tom Tedford, Guardian of the Highways | |
| 5:30 – 7:30 pm | OPENING GALA Sponsored by  |
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| Thursday, October 20 | |||
| 7 am | REGISTRATION OPEN | ||
| 7:30 – 8:30 am | BREAKFAST Sponsored by  |
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| 8:30 – 10 am | Session 1: How to Build Value in Your Towing Company | George Metos | |
| 8:30 – 10 am | SESSION 2: Let’s Talk Numbers, Part 1 | Bert King, King Consulting | |
| 10:15 – 11:30 am | SESSION 3: Is Your Company Ready for an Employee Trainer? | Shane Coleman, ERSCA | |
| 10:15 – 11:30 am | SESSION 4: How to Get Paid by Insurance Companies | Brian Walters | |
| 11:15 – 11:45 am |
SNACK/COFFEE BREAK Sponsored by |
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| 11:45 am – 1 pm | Session 5: How to Be a Bad Boss | Mike Porter, TDR Way | |
| 11:45 am – 1 pm |
PANEL: Ins and Outs of Captive Insurance Sponsored by |
Moderator: Bill Giorgis, Mike’s Wrecker Todd Welch Jeff Packard |
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| 1 pm | Lunch Sponsored by  |
Special Lunch Speaker | |
| 2 – 4 pm | SPECIAL SESSION: Employee Manuals | TBD | |
| Friday, October 21 | |||
| 7:30 – 8:30 am |
BREAKFAST Sponsored by |
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| 8:30 – 10 am | SESSION 6: Let’s Talk Numbers, Part 2 | Bert King, King Consulting | |
| 8:30 – 10 am | SESSION 7: TBD | ||
| 10:15 – 11:30 am | SESSION 7: Associations Can Thrive, Not Just Survive | SSTA Leadership | |
| 10:15 – 11:30 am | special session: How to Get Paid by Insurance Companies | Brian Walters | |
| 11:15 – 11:45 am | SNACK/COFFEE BREAK | ||
| 11:45 am – 1 pm | SESSION 9: Employee Benefits and the Bottom Line | Pat Derbak, D.I.G. Benefits | |
| 11:45 am – 1 pm |
PANEL: Benefiting from a Group of 20 Sponsored by |
Mike Porter, TDR Way | |
| 1 pm | CLOSING EVENT Outdoor BBQ & Games Sponsored by  |
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