2025 Towing & Recovery
Management Summit Schedule
(as of November 19, 2024 – Subject to Change)
Pick up your Summit Attendee Packet at registration.
| Time | Sessions | ||
| TUESDAY, MARCH 25 | 
|||
| 10 a.m. | 
 REGISTRATION OPEN Sponsored by: 
 
  | 
||
| 1 – 2:15 p.m. | 
 Opening Session: Nuclear Verdicts – Insulating Your Company Presented by Bill Giorgis, Mike’s Wrecker Service and Actuary TBD Sponsored by: 
 
  | 
||
| 2:30 – 3:45 p.m. | 
 Session 1: Insurance Crisis – How We Got Here and What’s Next Jamey Satawa, Marsh McLennan Agency Session 2: An Introduction to Artificial Intelligence in Towing Brian Walters, The Walters Firm 
  | 
||
| 4 – 5:15 p.m. | 
 Session 3: How is your current driver training program failing your company? Brian Riker, Fleet Compliance Solutions Session 4: What Should You Expect from Your SEO Spend? Bill Dalton, Firefly 
  | 
||
| 5:30 – 7:30 p.m. | 
 OPENING Cocktail Party Sponsored by: 
  | 
||
| WEDNESDAY, MARCH 26 | |||
| 7:30 a.m. | REGISTRATION OPEN | ||
| 7:45 – 8:45 a.m. | 
 BUFFET BREAKFAST Sponsored by: 
 
  | 
||
| 9 – 10:45 a.m. | 
 Session 5: Q&A: The Bombshell Trucking Industry Study: ATRI’s Survey on Predatory Towing Dr. Alex Leslie  | 
||
| 10:45 – 11:00 a.m. | 
 SNACK BREAK 
  | 
||
| 11:00 a.m. – 12:30 p.m. | 
 Session 6: Impact of the Media, Insurance Industry Protests, and Regulation on the Future of Non-Consent Tow Rates Using a Group of 20 as Your Board of Directors Bert King, King Consulting Group 
  | 
||
| 12:45 – 1:45 p.m. | 
 Lunch Sponsored by: 
 
  | 
||
| 2 – 3:45 p.m. | 
 SPECIAL PANEL: Maximizing Tow Rates in a Regulated World Sponsored by: 
  | 
||
| THURSDAY, MARCH 27 | |||
| 7 a.m. | 
 REGISTRATION OPEN Sponsored by: 
 
  | 
||
| 7:30 – 8:30 a.m. | 
 BUFFET BREAKFAST Sponsored by: 
 
  | 
||
| 8:30 – 10 a.m. | 
 Session 8: What Should You Expect from Your SEO Spend? Bill Dalton, Firefly Session 9: Is Compliant Good Enough? Brian Riker, Fleet Compliance Solutions 
  | 
||
| 11:20 – 11:50 a.m. | 
 SNACK BREAK 
  | 
||
| 10:15 – 11:30 a.m. | 
 Session 10: Insurance Crisis – How We Got Here and What’s Next Jamey Satawa, Marsh McLennan Agency Roundtable: Establishing an ROI for Equipment Purchases Moderated by: Bert King, King Consulting Group 
 
  | 
||
| 11:45 a.m. – 1:15 p.m. | 
 SPECIAL SESSION: Positioning Your Company to Sell Presented by Geoff Russell, Guardian Fleet Services And George Metos, Business Broker Sponsored by: 
  | 
||
| 1:15 – 2:15 p.m. | 
 LUNCH 
  | 
||
					








  